Legal & Compliance

Privacy Policy

How we collect, use, share, and safeguard your personal information when you use CommercialUK.

Contents

Welcome

International Transfers

Your Privacy Rights

Welcome

Welcome to CommercialUK, the digital platform focused on connecting investors, businesses, property owners, and agents within the United Kingdom's commercial property market. Protecting your privacy is important to us; this Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, whether browsing, listing, or marketing commercial properties.

Personal Information We Collect

To operate our platform and provide our services effectively, we may collect the following types of personal data:

Contact and Identity Data

We collect your full name, email address, phone number, and postal address whenever you engage with us or create an account. We may also collect identification documents to meet anti money laundering and counter terrorist financing requirements.

Property and Enquiry Data

To simplify the process of searching and listing, we collect property data such as images, asking prices, sales history, addresses, and descriptions of office spaces, retail properties, industrial units, warehouses, and investment opportunities.

Technical and Usage Data

We collect technical information when you visit our platform, including your IP address, device type, browser type, and data regarding how you use and interact with our marketplace.

How We Use Your Personal Information

We process personal data based on contractual obligations, legitimate interests, consent, and legal requirements. We use your information to:

Enable you to discover, list, and market commercial properties efficiently across the UK

Provide up to date commercial property listings, market information, and property valuation tools

Customise and enrich your experience on our platform, including suggesting investment opportunities relevant to your needs

Use AI and machine learning to analyse market trends and optimise platform performance

Comply with legal obligations, including identity verification, fraud prevention and due diligence

Sharing of Your Personal Information

To build a centralised hub for commercial property opportunities, we may share your data with:

Real estate agencies, commercial property owners, and property data providers, when you enquire about a property or request a valuation

Third party service providers who help us deliver our services, including IT hosting providers and analytics providers

Law enforcement, regulators, and credit reference agencies to comply with legal obligations and prevent fraud

Data Security and Retention

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or damage. This includes secure servers, firewalls, and restricted access to physical documents.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including any legal, regulatory, or accounting requirements.

International Data Transfers

We predominantly store and process your personal data within the UK and the European Economic Area (EEA). If any data is transferred outside these regions, we will ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your information.

Your Privacy Rights

Under data protection legislation, you are in control of your personal information. You have the right to:

Access, rectify, or erase the personal information we hold about you

Restrict or object to the processing of your personal information, particularly for direct marketing purposes

Withdraw consent at any time where processing is based on consent

Request that we transfer your personal data to another data controller

To exercise your rights or for any queries regarding this Privacy Policy, please contact us at info@commercialuk.co.uk